Privacy Policy

Data Protection and Privacy
In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide (such as name, address, any special needs/dietary requirements etc). We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies etc. The information may also be provided to public authorities such as customs/immigration if required by them, or as required by law.

Additionally, outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will only however, pass any information onto any person responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements.  (If we cannot pass this information to the relevant suppliers (whether in the EEA or not) we cannot provide your booking. In making a booking, you consent to this information being passed on to the relevant persons.)

You are entitled to a copy of your information held by us. If you would like to use this please contact us at: Customer Relations, 1 Meadow Road, Tunbridge Wells, Kent, TN1 2YG. We may make a small charge for providing this to you.

Cookies
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Real Gap uses cookies to recognise when you return to realgap.co.uk. Cookies also enable us to gain information about the use of our services and to improve our site according to the preferences of our customers. Real Gap Experience cookies do not contain any personally identifying information.

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

Marketing
Real Gap will never sell personal information. Our employees and associated companies are obliged by us to respect confidentiality. We will not use your information, or the information provided by you regarding friends or others in your party, for any purpose other than carrying out your booking or, provided you have requested it, to inform you of offers in the future.

With your consent we may also send you emails to update you about our offers and services. We will always give you the option to opt out of these emails. If at any time you wish us to stop contacting you then simply email us at info@realgap.co.uk.

Links
On our website we may also provide links to other websites for your convenience and information. Please be aware that these sites may have different security and privacy policies and we have no control over and take no responsibility for any information submitted to these sites.

 Other Company Policies
 Real Gap Experience Terms & Conditions