Your money is safe with us
We know that the last thing you want to worry about when you’re planning your trip of a lifetime is whether your money is in safe hands. As a leading global gap year provider it’s our job to make sure your finances are secure, so when you book with us you can be confident that we do just that.
Your funds are secure
Real Gap Experience is part of TUI Travel Plc, one of the largest travel organisations in the world, and these days in the travel industry, large means secure.
Beware: Don't book with an organisation that has no financial protection for their clients. Not only are they breaking the law, you could lose all your money or be stranded overseas.
For UK customers our ATOL license (6527), offers complete financial protection for any flight inclusive trips. To acquire an ATOL license we have to undergo a very rigorous inspection from the Civil Aviation Authority, so you know that we tick all of the boxes. The ATOL license means that no matter what happens to us, your money will either be retuned or if you’ve already left, your trip will be guaranteed.
We are also a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. Many of the travel arrangements that we sell are protected in case of the financial failure of the travel company. Please ask us about the protection that applies to your booking.
Luckily we’re a pretty savvy lot, which means this shouldn’t ever be a problem, but it’s comforting to have some extra safe backup!
We are also members of the Year Out Group and the FCO (Foreign & Commonwealth Office) Know Before You Go scheme.
For our Australia customers we are a licensed travel agency (VIC32934) and a member of the Travel Compensation Fund (10007). The Travel Compensation Fund is Australia's primary means of providing compensation to eligible travellers who suffer loss as a result of the financial collapse of a participating travel agency business.