Financial Security

Financial security

Your money is safe with us

We know that the last thing you want to worry about when you're planning your trip of a lifetime is whether your money is in safe hands. As a leading gap year provider it's our job to make sure your finances are secure, so when you book with us you can be confident that we do just that.

 

Your funds are secure

We provide financial protection for your booking. Gap 360 Ltd, owners of Real Gap Experience, have provided a bond which ensures that in the event of our financial failure, you would either receive your money back, or continue with your trip (or be repatriated) if you have already departed the UK.

Our ABTOT membership number is 5183.

Beware: Don't book with an organisation that has no financial protection for their clients. Not only are they breaking the law, you could lose all your money or be stranded overseas.

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Gap 360 Ltd and in the event of their insolvency, protection is provided for the following:

  1. Non-flight packages and
  2. Flight inclusive packages that commence outside of the EU, which are sold to customers outside of the EU.

ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad. Please note that bookings made outside the EU are only protected by ABTOT when purchased directly with Gap 360 Ltd.

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.

You can access the The Package Travel and Linked Travel Arrangements Regulations 2018 here.