By signing up for a Travel Piggy Bank you are purchasing a travel package with Real Gap Experience, with the destination and start date to be confirmed at a later date by you.
You will receive an additional 5% credit from Real Gap Experience for each £1 deposited, or 10% additional credit if you work for an eligible organisation (see point 6).
Once you confirm your preferred trip start date, your Travel Piggy Bank balance will be credited towards that trip start date. You must have enough balance to cover your preferred trip's start date standard deposit amount or payment plan deposit amount.
Any future payments after your start date is confirmed will not be eligible for the 5 or 10% bonus credit, and will be subject to the standard payment terms.
The 5% bonus credit will be additional credit from Real Gap Experience, to use on a Real Gap Experience trip, excluding additional products such as insurance, visas, extra nights, flights, or any other additional add-ons.
To be eligible for the 10% bonus credit you must provide a photo or scan of employee ID for an organisation that designates you an NHS/Healthcare/Emergency Services worker. Please send us proof of employment/ID within 3 days of receiving your welcome email from us to be eligible for the bonus credit amount.
If your Travel Piggy Bank value exceeds the cost of your preferred start date, any remaining credit you have in your Travel Piggy Bank can only be used towards another trip.
The deposited monies in your Travel Piggy Bank can only be used towards a trip with Real Gap Experience, as you have purchased a future travel package with Real Gap Experience. This money can be refunded at any time, partially or in full. Simply submit your request in writing by email to Real Gap Experience with your bank details and your refund will be processed within 30 days. Any refund transaction will be subject to a £25 processing and admin fee. This fee applies to each separate refund transaction.
Any existing customers with a trip(s) booking will not be able to use the Travel Piggy Bank for this trip(s); by setting up a Travel Piggy Bank you can only use the funds towards an additional trip(s), as you are purchasing another travel package with Real Gap Experience.
The value of your Travel Piggy Bank will stay on file with Real Gap Experience until you wish to book your preferred start date.
The 5 or 10% bonus credit will only be applied to payments received by 31st December 2020. After this date, no bonus credit will be applied to the money added.
Real Gap Experience reserves the right to withdraw or amend this policy at any time without prior notice and to correct any errors or inaccuracies at any time without prior notice or liability. All Real Gap Experience trips are subject to Real Gap Experience’s full booking conditions, found here: https://www.realgap.co.uk/terms-and-conditions
The regular booking terms and conditions apply where necessary.