Parents

Parents

Parents, we feel your pain. It can be pretty tough to let go of your (not so) little ones, especially when it comes to travelling. A lot of Real Gap Experience customers are first time travellers, and as responsible travellers ourselves, we know how important it is to stay safe on the road. Rest assured, the priority of the Real Gap Experience team is to keep your kids safe and to ensure they have the best time ever!

It's for this reason why we've put this page together for you, so we can answer any impending questions you may have. In the meantime, we reckon it's definitely worth reading more about us.

Security

One thing we do want to make clear is that the personal and financial security of our customers is of the highest priority, and something we take extremely seriously.

Our quality control team complete risk assessments on all our programmes abroad. Of course we cannot eliminate every possible danger or risk on the road, but we aim to reassure participants and their loved ones, that we consider their safety paramount. We have a 24/7 emergency helpline in place just in case any accidents do occur, and if a minor incident takes place then it's logged by our team in-country and assessed by our Customer Operations team in the UK.

Still a little worried? We run a safety awareness course, which is great for travellers who want to learn the basics. It's incredibly informative, and will clue your kids up on everything from basic first aid, to cultural and religious differences to how to act in challenging circumstances. Want to find out more? Jump over to our safety course page.

Financial Security

Real Gap Experience is part of Gap 360 Ltd, one of the biggest providers of gap years in the UK. We provide financial protection for your booking. We have provided a bond which ensures that in the event of our financial failure, you would either receive your money back, or continue with your trip (or be repatriated) if you have already departed the UK.

Beware: Don't book with an organisation that has no financial protection for their clients. Not only are they breaking the law, you could lose all your money or be stranded overseas.

Gap360 is a member of the Association of Bonded Travel Organisers Trust Ltd (ABTOT) which means we provide financial protection for your trip. Under the Package Travel Regulations 1992. You are covered as follows:

  1. Non flight packages commencing and returning to the UK.
  2. Non flight packages commencing and returning to a country other than the UK.
  3. Flight inclusive packages that commence outside the UK which are sold to customers outside the UK.


Still not convinced? Grab a cuppa and read our survey all about student travel and improving a CV. We quizzed students, lecturers and employers about all things travel, and ends up 85% of employers would encourage students to go travelling to improve their confidence, independence and decision making skills. For the whole report, click here.

 

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